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Overview
A Back Office Solution with a Technology Infrastructure that Parallels the Handset
With the proliferation of next-generation technologies and the ability to bundle services, mobile products are one of the fastest growing segments of the communications market. Wireless providers need to focus on targeting and retaining an often-elusive audience. They need to aggressively target niche markets and effectively tailor their product offerings while reducing churn and increasing the average revenue per user (ARPU) to remain profitable.
For these providers, finding a flexible and scalable operations and billing solution is critical to meeting the ever-changing needs of their customer base. Info Directions' CostGuard XG solution provides a robust back office solution that handles analog, CDMA, TDMA and GSM technologies and offers both facilities-based and resale providers the broad range of capabilities they need to remain competitive.
Further enhancing its offering to the wireless providers, Info Directions also offers an integrated telecom point of sale solution with Lexys Point of Sale. For providers with retail locations or MVNOs that need to track inventory, CostGuard XG and Lexys Point of Sale offer an integrated solution designed to simplify operations and help mobile providers capitalize on new opportunities for growth.